Behind the Bot

Humanized Artificial Intelligence

We Design
Conversations

Communication has changed. AI and bots have transformed the customer experience. The key to success is making it easier to do business with your brand while building more meaningful relationships with your customers. That starts with engaging conversations crafted by real humans.

Humanized Artificial Intelligence

We Design
Conversations

Communication has changed. AI and bots have transformed the customer experience. The key to success is making it easier to do business with your brand while building more meaningful relationships with your customers. That starts with engaging conversations crafted by real humans.

Humanized Artificial Intelligence

Behind
the Bot

Communication has changed. AI and bots have transformed the customer experience. The key to success is making it easier to do business with your brand while building more meaningful relationships with your customers. That starts with engaging conversations crafted by real humans.

Token Distribution

Mikael Yang – Co-Founder & CEO, ManyChat

We predict in 4 to 5 years 80% of
business-to-customer communication
is going to be on messengers.

Token Distribution

Token Features

From Planning to Production

Creating Meaningful Dialogues

Whether you’re looking for end-to-end bot development,
messenger marketing assistance, or help with your
conversation architecture and content, we’re here to help.

STRATEGY

Tech and creativity unite in our conversation architecture to deliver a strategy that empowers your customers.

DESIGN

We build out effective dialogue flows designed to keep your customers engaged and on the happy path.

CONTENT

Need writers who get your brand? Look no further. We help your AI embody your brand so it connects with your audience.

DEVELOPMENT

Development that’s decidedly NOT dull. We energize your chatbots, apps, and AI so they deliver optimal experiences.

Token Features

Token Architecture

DELIGHTFUL CONVERSATIONAL EXPERIENCES

OUR SERVICES

We deliver a creative collaboration that humanizes your chatbots, Alexa Skills, and messenger marketing. From Strategy and Design to Content and Development, we help you attract, delight, and monetize customers by breathing life into your AI.

MESSENGER MARKETING

Communication has evolved. Make it easier for people to do business with your brand.

CHATBOTS

Conversations should be frictionless. Chatbots answer questions and overcome objections 24×7.

APPS & ALEXA SKILLS

Actively engage your audience to improve KPIs across the board.

Token Architecture

Token Roadmap

Anatomy of AI

Our Process

A high-level look at how we approach conversation design.

Initial Planning

Make sure your organization has a common understanding of what your bot should be doing and where it will do it. Planning meetings should invite the thoughts and ideas of all stakeholders.

Must-Have Features

What information do users need to get out of your bot or skill in order for it to be useful?

Outline the Flow

How will you take people through the process of using your bot or skill? How will you get them from Point A (their initial inquiry) to Point B (resolution, engagement, or any other endpoint)?

Gather Content

Begin compiling a list of what easily answered questions you can assign to your bot or basic tasks you want your skill to handle.

Mapping & Optimizing

Build out the knowledge of your bot or skill while removing obstacles for the customer and making room for creative content.

Token Roadmap

Get in Touch

Stay Connected

Speaking of
Conversations…

Why not start one with us?
Get connected to see what’s new in the world of
conversation design, messenger marketing, and bots.
We’re waiting for you!

Get in Touch